Delete your Numio account
You can delete your Numio account and all the data in it at any time.
In the app (fastest)
- Open Numio and go to Settings.
- Tap Delete account.
- Enter your password and tap Delete my account.
Your account is deleted immediately and you are signed out. This cannot be undone.
If you can't use the app
If you no longer have the app or can't sign in, email numio@gxlm.dev from the address you registered with, with the subject "Delete my Numio account". We may ask you to confirm your identity. We will delete the account and reply within one month, usually much sooner.
What is deleted
- Your account: email, display name, password hash, currency and language.
- All your accounts, transactions, transfers and budgets.
- Your sign-in sessions.
What may remain for a short time
- The database provider keeps a rolling history used only to restore the service after an incident. It covers up to 6 hours, after which no copy of your data remains.
- Server request logs (time, path, status, IP address) are kept for 30 days. They do not contain your financial data.
Numio does not keep any other copy of your data and does not share it with anyone who could.
See the Privacy Policy for how your data is handled.